Privacy Policy
Last Updated: 1/25/2026
Effective Date: 1/25/2026
At Thrive Tech Services, LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software products and services, including Ganesha AI Automation.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.
Information We Collect
We collect information you provide directly to us when you: • Create an account or purchase a license for our software products • Subscribe to our services (such as Ganesha AI Automation) • Contact us for technical support or sales inquiries • Sign up for newsletters or promotional communications This information may include your name, email address, billing address, payment information, and any other information you choose to provide. We also automatically collect certain information when you use our software, including: • Device information (operating system, hardware identifiers) • Usage data (features used, session duration, error logs) • License activation and validation data
How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve our software products and services • Process transactions and send related information (purchase confirmations, license keys, invoices) • Validate software licenses and prevent unauthorized use • Send technical notices, updates, security alerts, and support messages • Respond to your comments, questions, and customer service requests • Monitor and analyze trends, usage, and activities to improve user experience • Detect, investigate, and prevent fraudulent transactions and other illegal activities • Comply with legal obligations and enforce our terms of service
License and Activation Data
Our software products require license activation to function. During activation, we collect: • Machine identifiers to associate licenses with authorized devices • Activation timestamps and license validation requests • Software version information This data is used solely for license management, preventing unauthorized use, and providing technical support. We do not collect or transmit any of your project files, source code, or personal documents processed by our software.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With service providers who assist us in operating our business (payment processors, cloud hosting providers) • To comply with legal obligations, court orders, or government requests • To protect the rights, property, or safety of Thrive Tech Services, LLC, our users, or others • In connection with a merger, acquisition, or sale of assets (with notice to affected users) All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Data Security
We implement industry-standard security measures to protect your personal information, including: • Encryption of data in transit (TLS/SSL) and at rest • Secure payment processing through PCI-compliant providers • Regular security assessments and vulnerability testing • Access controls limiting employee access to personal data • Secure software development practices While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to: • Maintain your account and provide our services • Comply with legal obligations (tax records, transaction history) • Resolve disputes and enforce our agreements License and activation data is retained for the duration of your license validity plus a reasonable period for support purposes. You may request deletion of your account and associated data by contacting us.
Your Rights
Depending on your location, you may have certain rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal information (subject to legal retention requirements) • Portability: Request a machine-readable copy of your data • Objection: Object to certain processing of your information To exercise these rights, please contact us at support@thrivetechservice.com.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us: Thrive Tech Services, LLC Email: support@thrivetechservice.com We will respond to your inquiry within 30 days.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you via email.
We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Questions About This Policy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Email: support@thrivetechservice.com